Thank you for visiting our website, operated by Hiep Phu JSC. We respect and commit to keeping your privacy private. Please read the Security Policy below to understand better the commitments we make to respect and protect the rights of visitors.

The security policy explains how we receive, use and (in some cases) disclose your personal information. The policy also explains the steps we do to secure our customers’ personal information. Finally, the Security Policy will explain your right on collecting, using and disclosing your personal information.

Protection of personal data and development of trust for customers is very important for us. Therefore, we will use name and other information related to you in accordance with the content of the Privacy Policy. We only collect necessary information regarding purchases and sales.

We will keep customer information during period prescribed by law or for any purpose. You can access the website and browse without providing personal information details. At that time, you were anonymous and we could not know who you were if you did not log in your account.

1. Collection of personal information

We will collect your various information when you want to order on the website.

We collect, store and process your information for the purchase process and for future notifications and supply of services. We do not limit personal information: title, name, gender, date of birth, email, address, delivery address, phone number, fax, payment details by card bank account details.

We will use the information you provided to process your order, provide services and required information through the website and at your request. Furthermore, we will use that information to manage your account; verify and perform online transactions, audit data downloads from the website; improve website layout and content and adapt it to users; identify visitors to the website, send information including product and service information, if you have no sign of refusal. If you have no demand to receive any of our marketing information, you may decline at any time.

We may supply your name and address to a third party for them to deliver your ordered goods (for example, express deliverer or service provider).

You only provide us or the website the information that is accurate, not confusing and must notify us if there is a change.

Your order details are kept by us but for security reasons, we cannot directly disclose. However, you can access the information by logging in your account on the website or re-checking the order confirmation email we sent you (if you have an email registration in your account). Here, you will see details of your order, the products received and sent and details of email, bank. You are committed to protecting personal data and not disclosing it to third parties. We are not responsible for using the wrong password if this is not our fault.

Other regulations on personal information

We can use your personal information to research the market. Details will be hidden and only used for statistics. You can refuse to participate at any time. Any answers for surveys or public opinion polls that we need you to do will not be transferred to third parties. The only need is to disclose your email if you want to enter. The answer will be saved separately from your email.

You will receive information about us, about our website, products, newsletters, anything related to our company. If you do not want to receive this information, please click on the refusal link in any email we sent you. Within 7 days from date of receiving your requirement, we will stop sending information. If you are unclear, we will contact you.

We will continue to hide user data on the website and use it for many different purposes, including positioning the user and how to use certain aspects of the website or the link contained in the email sent to users and providing such anonymous data to third parties as service providers. However, this data is not capable of identifying individuals.

Third Partner and Associations

We can transfer your information to other companies in the group. We can transfer your information to service providers in the framework of the Security Policy. For example, we will ask third parties to deliver goods, receive payment, analyze data, market and support customer service. We can exchange information with third parties for the purpose of fraud prevention and credit risk reduction. Under framework of this Security Policy, we do not sell or disclose your personal data to third parties without prior consent unless this is necessary for the terms of our Security Policy or required to do so in accordance with the law.

We use customer behavior tracking system on the Ad Display channel (such as Customer Remarketing, the DoubleClick advertising campaign management system, report on demographics, interests of customers with Google Analytics tools …) to collect information such as age, gender, hobbies and the number of interactions and the number of ads appearance.

With the ads installation feature, users or customers can select to be out of Google Analytics customer behavior tracking feature and choose how Google Ad Display channel will appear.

AVADAR and third party vendors, including Google may use cookies of Google Analytics or third party (such as DoubleClick) to collect information, optimize and serve advertising based on the user’s website visits in the past.

2. Use of cookie

A cookie is a small text file that can identify the unique username from your computer to our server when you access certain pages on the website and will be saved by the internet browser on your computer’s hard drive. Cookies are used to identify IP address and save time. We use cookies to make it convenient for customers to visit the website (eg remember username when you want to change your shopping cart without having to re-enter your email address) without requiring any information about you (example: advertising goals). Your browser may be set to not use cookies but this will limit your use of the website. Please accept our commitment that cookies do not include any personal details and are safe with viruses. To learn more about cookies, please visit or to learn how to remove cookies from your browser, please go to .html.

This browser uses Google Analytics – a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies which are text files placed on a computer to help the website analyze how users enter the website. Information synthesized by cookies will be transmitted to and stored by Google on servers in the United States. Google will use this information to evaluate how to use your website, make reports on website activities for website operators and provide other services related to internet activities and internet usage. Google may also transfer this information to third parties as required by law or third parties process the information on behalf of Google. Google will not associate your IP address with any other data that Google is holding. You may refuse to use cookies by selecting the appropriate settings on your browser, but you need to be aware that this will prevent you from using the website’s full functionality. By using this website, you agree to allow Google to process data about you in the manner and for the purposes stated above.

3. Security

We take appropriate technical and security measures to prevent unauthorized or unlawful access or loss or destruction or damage to your information. When collecting data on the website, we collect your personal details on a secure server. We use a firewall for the server. We maintain physical and electronic protection measures in connection with the collection, storage and disclosure of your information. Our safety procedures mean that we may sometimes ask for proof before disclosing personal information to you.

We recommend that you should not provide details about payment to anyone by e-mail, we are not responsible for your any loss in exchange of information via internet or email.

You absolutely do not use any programs, tools or other means to interfere with the system or change the data structure. It is strictly forbidden to distribute, spread or encourage any activity to interfere, sabotage or infiltrate data of the website system. If there is any violation, all rights will be withdrawn as well as prosecuted to the law if necessary.

All transaction information will be kept confidential but if legal authorities require, we will provide this information to law agencies.

The terms, conditions and content of this website are governed by the laws of Vietnam and the competent Vietnamese court.

4. Rights of customers

You have right to request access to your personal data, request us to correct errors in your data without charge. At any time, you have the right to ask us to stop using your personal data for marketing purposes.

Sincerely thank you!