In order to create comfort in sales as well as incentives on rights for customers when buying goods at Natural Mineral Mud AVADAR, Natural Mineral Mud AVADAR will apply the policy of return and specify clearly as follows:

POLICY OF RETURN                    

  • Customer is able to return within 7 days from the date of purchase for the following cases:
  • The product is defective due to manufacturer
  • The product is not intact during transport
  • The product received is incorrect like orders
  • The product is expired
  • The product is still in packaging, labeled and unused.



Customers in the Northern region please contact:

Name: Duc Minh Trading and Communication Services Co., Ltd.

Tel No.: 08.1220.3883

Address: 61 Nguyen Tu Gian – Hoan Kiem – Hanoi.


Representative: Nguyen Thu Nga.

Customers in the Southern region please contact:

            Name: VINADI Natural Mineral Mud Company Limited

Tel No.: 0903.309.089

Address: 159 Tran Quy, Ward 4, District 11, Ho Chi Minh

Or send an email to Our staff will support as soon as we receive the information.

With constant innovation and development of delivery policy, Natural Mineral Mud AVADAR wants to serve all customers best from product to service. We always want every customer who buy products at Natural Mineral Mud AVADAR, have the most perfect experience. However, in the process of operating & applying new policies, unexpected risks may arise. In this case, if you have any complaints, please contact Natural Mineral Mud AVADAR Customer Service via Hotline 02633.781.089 (8 a.m – 4 p.m) or email

Natural Mineral Mud AVADAR is committed to checking orders and suggesting appropriate policies for each specific case.